Under the General Data Protection Regulation (GDPR) and The Data Protection Act 2018 (DPA) you have a number of rights with regard to your personal data; which this policy and our use of your data has been designed to uphold:
Right to be informed – you have the right to be informed about our collection and use of your personal data.
Right of access – you have the right to request a copy of the information that we hold about you. You can do this by contacting us using the above details.
Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.
Right to restriction of processing – where certain conditions apply, you have a right to restrict our processing.
Right of portability – you have the right to have the data we hold about you transferred to another organisation.
Right to object – you have the right to object to certain types of processing (such as direct marketing).
If you have cause for complaint about our use of your data, or you would like to exercise any of your rights, then please contact us using the details provided in Section 1 and we will do our best to solve the problem for you.
If we are unable to help, or you aren’t satisfied with our response, you also have the right to lodge a complaint with the UK’s supervisory authority – The Information Commissioner’s Office (ICO). The ICO can be contacted:
By post – The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF
By telephone – 0303 123 1113
Via its website – www.ico.org.uk
What Data Do We Collect from You?
If you use our websites, we will collect some data automatically from you when you user our website. That information is:
Your IP address, login information, browser type and version, time zone setting, browser plug-in types, geolocation information about where you might be, operating system and version.
Your URL clickstreams (the path you take through our site), products/services viewed, page response times, download errors, how long you stay on our pages, what you do on those pages, how often, and other actions.
If you are a customer we will collect additional information which you provide to us:
Contact Details – Your name, address, phone numbers, email address.
Purchase & Quote Details – Information about products and services you have purchased or enquired about.
Financial Information – Your bank or payment details when you purchase from us.
If you are a subscriber to our marketing content:
Contact Details – Your name and email address.